What is Chatbot.com?
ChatBot.com combines an AI customer-service agent with website chat, inbox, ticketing, workflow automation and human takeover.
Should you shortlist Chatbot.com?
Small and growing teams that want a packaged website-support product with AI and human takeover in the same interface.
Use the trial on a narrow support topic, record AI resolutions and human takeovers, then calculate the plan and refill cost at expected monthly volume.
Editorially listed. Not functionally tested by ToolVerity. Sponsorship, when present, never changes this assessment.
Chatbot.com pricing
The current Essential plan starts at US$19 per user per month when billed annually or US$25 billed monthly. Included AI resolutions are limited, so buyers should model seats and resolution volume together rather than compare the seat price alone.
What to verify before you choose
- Included AI resolutions and refill economics
- Number of users, agents and supported channels
- Workflow, ticketing, reporting and human-takeover requirements
Source checked August 19, 2026: Official ChatBot.com pricing · Official customer-support use case. ToolVerity summarized the public vendor material independently; recheck the source before purchase.